Welcome on this Site dedicated to the Viktor&Rolf brand and accessible at the following URL http://intl.viktor-rolf-fragrances.com/ (the « Site »).
The Site has been developed for and published by Prestige et Collections International, a company with a capital of 31.500 euros, with its registered office located at 16 place Vendôme, 75001 Paris, registered in the Commercial and Corporations Register of PARIS under the number 334 171 113, (hereinafter the "Company" or "we"). Publication Director: Guillaume de Lesquen, International General Manager - Designer Brands Fragrances.
ACCESS TO THE SITE
To access and use this Site you must be an adult (over 18) and have available and valid e-mail address. If you are a minor, the prior authorization of your parents is required.
You may be required to fill out required fields in a form, indicated as such by an asterisk. In such event, you will be required to fill out such fields prior to entering the Site. Any inaccurate or incomplete registration will not be accepted.
You accept that the data you submit to us and that is stored in our information systems is accurate and acts as proof of your identity. Please inform us as to any applicable change in such data.
Access to the Site and/or certain of its Segments may require the use of personal access codes. In such event it is up to you to take your own steps to ensure the confidentiality of such codes. You can of course change them at any time. However, the number of attempts to access the Site and/or certain of its Segments may be limited in order to prevent fraudulent use of such codes. Please inform us of any fraudulent use that you may become aware of.
Even though we try to keep the Site accessible at all times, we cannot guaranty you access in all circumstances. In fact, and in particular for reasons of maintenance, updating, or other reasons which are beyond our control, access to the Site may be interrupted.
The Site and the elements that comprise it (such as marks, images, text, videos, etc.) are protected by intellectual property rights. The development of this Site represents a significant investment and work in common on the part of our teams. For this reason, except as expressly stipulated herein, we have not granted you any right other than that of consulting the Site for your strictly personal and private use. All use, reproduction or representation of the Site (in whole or in part) or of the elements which comprise it, on any media whatsoever, for other purposes, including, but not limited to, commercial purposes, is not authorized. On an exceptional basis, we may expressly authorize you to reproduce and/or represent all or part of the Site, on certain media. Any request for authorization in this regard must be submitted in advance through the contact form available on the website
USE OF THE SITE
In the first place, we would like to remind you that use of the Site implies that you have available the necessary hardware and software resources for use of the Internet.
Furthermore, we would like to remind you that the Internet does not allow the guarantying of the security, availability and integrity of data transmissions, accordingly we cannot be held liable in the event of errors, omissions, deletions, delays, faults (including, but not limited to, by the actions of viruses), of the lines of communication, the hardware and the software which is not under our control or in the event of non-authorized use or possible degradation of the content published on this Site.
a. General obligations of the User
We defend the values of toleration and of respect of the rights of others. This is the reason that this Site may not be used as a vehicle for racist, violent, xenophobic, malicious, obscene or illicit proposals.
In using this Site, you agree not to:
- distribute, injurious, defamatory, non-authorized, malicious content, infringing on privacy or image rights, inciting violence, racial or ethnic hatred;
- use the Site for political, promotional or proselytizing purposes;
- publish promotional or advertising content;
- divert the Discussion Space from its intended purposes, including, but not limited to, using it as a dating service;
- distribute information or content capable of upsetting the sensibilities of the young;
- distribute information or content capable of upsetting the sensibilities of the young;
We would like to stress that you must hold all rights and/or authorizations with respect to any applicable content that you wish to publish on this Site. In this regard, we recommend not publishing content (in particular photographs) showing recent architectural items, advertising creations, images of clothing designs in which the mark may appear (initials, logos, color code of the brand, etc.). Finally, we note that content (including, but not limited to, photographs and videos) showing minors will not be accepted on this Site.
b. Specific stipulations for certain Segments
Various Segments may be made available to you on this Site: Downloadable Content, On-Line Applications, User Content, Discussion Space, etc. (the " Segments ").
We grant you, for your personal and private use only, royalty free and for the legal term of copyright protection, a non-exclusive, non-transferable, right to use the Downloadable Content. Any reproduction, representation, modification or distribution of the Downloadable Content must be the subject of prior express authorization on our part. Any request for this type of authorization should be submitted to us in advance through the contact form available on the website
We may make available on this Site software applications (the "On-line Applications"). We grant you, for your personal and private use only, royalty free and for the legal term of copyright protection, a non-exclusive, non-transferable, right to use the On-Line Applications. You agree not to modify, adapt, reproduce, correct or distribute the On-Line Applications nor any mark or inscription of title set forth on such On-Line Applications and/or any media related thereto.
Any Content that you may create or produce with the On-Line Application shall be considered as User Content (as described in section (iii) “User Content”.
Please inform us of any possible anomaly affecting the On-Line Applications through the contact form available on the website
[email protected]. Nous ferons alors nos meilleurs efforts pour corriger dans les plus brefs délais ces éventuelles anomalies.
We will then do our best to correct as soon as possible any such possible anomalies. In case we provide you with a tool/application which enables to edit images (especially in order to virtually test a cosmetic product), you acknowledge and agree that such tool/application may solely be used for your own private purposes and in compliance with its genuine destination. You are not authorized to use this tool/application in such a way that may be a disrespectful, injurious and/or infringing for third parties. Consequently, you are not authorized to modify and/or display a third party’s image without such third party’s prior express consent. Finally you are not authorized to modify and/or display, in whole or in parts, contents (modified or not via the tool/application) provided with the tool/application (especially contents displaying mannequins/models) without our express prior consent.
We may make available on this Site a space dedicated to user content, such as for example text, photos, videos, etc. ("User Content").
By submitting User Content to us, you automatically grant use a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, copy, modify, adapt, edit, distribute, translate, create derivative works from, incorporate into other works, distribute and otherwise exploit such User Content (in whole or in part) on any and all medias (including without limitation this Site).
You expressly grant us the right to use the User Content on our own websites but also on third party websites in particular on so-called “social networks”.
You acknowledge and agree that the use of these social networks is exclusively governed by the terms and conditions set up by these social networks. Consequently you acknowledge and agree that said terms and conditions are binding for us in our use of the Content. Therefore we may not be held responsible of any use by us or by a third party of the content in accordance with the terms and conditions set out by the social networks and especially but without limitation, in terms of scope of rights, of duration of rights and of deletion of the User Content.
You shall be solely responsible for any third party claims relating to the use of the Content in accordance with the terms and conditions of the social networks.
Without prejudice to the above, you represent and warrant that you have obtained all the necessary authorizations from all beneficiaries on the User Content regarding such use on the social network.
Finally, you acknowledge and agree (and you confirm that you have informed and obtained all the beneficiaries agreements) that this Content could be subject to “viral” communication (word-of-mouth communication) on these third party websites and that we will not be liable for any action in this regard.
User Content that you publish on this Site is entirely your choice and your exclusive liability. However, we would like to remind you that User Content must not conflict with the legislation in force or accepted standards of morality, and must not infringe on the rights of others. In this regard, we reserve the right to remove at any time User Content that is manifestly illegal and/or contrary to accepted standards of morality and/or which infringes on the rights of others.
Please inform us of any User Content which appears contrary to the legislation in force and/or to accepted standards of morality and/or the principles set forth herein and/or which infringes on the rights of others, through the contact form available on the website
We may make available on this Site a space permitting you to communicate with other users (the "Discussion Space").
The Discussion Space must be used in conformity with the legislation in force, accepted standards of morality, the principles set forth herein and in compliance with the rights of others.
Please inform us of any communication which appears contrary to the legislation in force and/or to accepted standards of morality and/or the principles set forth herein and/or which infringes on the rights of others, through the contact form available on the website
INFORMATION CONTAINED ON THE SITE
a. General provisions
We try to provide you with accurate and up to date information. Nevertheless, transmissions of data and information over the Internet not benefiting from absolute technical reliability, we cannot guaranty the accuracy of all of the data that is included on this Site.
Furthermore, we would like to stress that inaccuracies and omissions may appear in the information available on this Site in particular through intrusion by third parties. Please inform us about any error or omission through the contact form available on the website [email protected].
b. Information on the products and services
Unless provided otherwise, the products and services which are presented to you do not constitute an offer of sale but a general presentation of the range of the products and services that we distribute in the country in which this Site is published.
c. Advice and diagnostic tools
The advice made available on this Site and/or the diagnostic tools are simple simulations intended for obtaining expert cosmetics advice.
The indicative information that they allow the delivery of can in no event replace a medical diagnosis or clinical consultation, nor substitute for medical treatment.
For any additional information or in the event of doubt, we recommend you consult your personal physician and/or write to us through the contact form available on the website
d. Hypertext links
The hypertext links implemented on the Web Site may take your to Web sites published by third parties as to which we do not control the content. In consequence, and to the extent these hypertext links have been included on this Site in order to facilitate your navigation of the Internet, the consultation of such third party Web sites is entirely your choice and your exclusive liability.
Furthermore, if you wish to create hypertext links to this Site, a prior request for authorization must be submitted to us through the contact address:
Cookies are small files that are left on your computer during your navigation of a Web site (such as for example the pages consulted, the date and time of consultation, etc.) and which may be read during your visit to the same Web site.
To benefit from all of the functionalities of the Site, it is better to set the browser to accept cookies. We would like to stress that the cookies do not permit us to identify you and the period for the conservation of the information recorded by the cookies on your computer is 6 months.
PRIVACY AND PERSONAL DATA
We may come to collect personal data which relates to you, in particular when you: (i) register for a service; (ii) download Downloadable Content; (iii) use a Segment and/or a diagnostic tool; (iv) register for a game/competition (v) send us an e-mail; (v) respond to a poll or study. This personal data will be the subject of automatic processing and may be used in three different ways:
- Statistical studies: we compile and study your personal data in order to define your profile and better adapt our services to your expectations. These statistical studies are strictly confidential;
- Monitoring of the customer relationship: if you send us a message, the data is kept and used to send a response to your request and to ensure its monitoring
- Provision of services: sending of newsletters, access to certain counseling spaces, etc.
- Furthermore, and if you have given your authorization by checking the box for such purpose, we may come to transfer your data to our commercial partners.
In conformity with the provisions of data privacy laws, you have a right to disclosure, correction, addition and deletion for the data that relates to you. To exercise this right, it suffices to send us an e-mail with proof of your identity through the contact form available on the website [email protected].
The name of the business operator handling personal information is as follows:
This Site is Hosted by the NAITWAYS corporation, a simplified stock company with a capital of 100.000 euros, with its registered office located at 20 rue Rouget de Lisle – 92130 ISSY-LES-MOULINEAUX registered in the Commercial and Corporations Register of PARIS under the number 508 823 614.
The Secret Reward Program is Viktor&Rolf’s Loyalty Program.
In order to register to the Secret Reward Program, please fill in this form.
After registering, you can enter the codes printed in a selection of Viktor&Rolf fragrances. These codes can be entered here. The codes are composed of 9 digits, and are unique. This means that one given code can only be entered once by any user.
Depending on the products, the codes are either printed inside de lid of the product, or printed on a separate leaflet that is inserted inside the product.
L’Oreal can’t be held responsible if the code printed or inserted in a given product is torn off; cut or not present. If you buy a product and that it contains no code or the code is invalid, please contact your local L’Oreal customer care, thanks to the following form intl.viktor-rolf-fragrances.com/int/contact-us.
Win more points by completing your profil
The Secret Reward Program offers the following status:
- White, for members who have only registered without entering any code in the system.
- Pink, for members at least 60 points.
- Gold, for members having at least 250 points.
- Black, for members having over 500 points.
PRIVILEDGES AND GIFTS
Depending on your status, you can benefit from some privileges or gifts from the Secret Reward Program. The distribution of these privileges remains at the discretion of L’Oréal.
ANIMATIONS AND SPECIAL OPERATIONS
The Secret Reward Program offers throughout the year special operations or competitions. We advise you to subscribe to our newsletter to be informed of these animations.
For the Secret Reward Program, L’Oréal collects the following data, in order to know its members, among which:
- First and Last Name, civility.
- Postal Address
- Birth Date, in order to run different actions for a members’ Birthday
- Product codes, in order to define the preferences of a member.
Conformément à la Loi « Informatique et Libertés du 6 janvier 1978 modifiée en 2004, vous bénéficiez d'un droit d'accès, d'opposition, de rectification et de suppression des données qui vous concernent. Vous pouvez exercer ce droit à tout moment en adressant un courrier électronique, accompagné d’une photocopie de votre pièce d’identité ou de votre passeport, à l’adresse suivante :